Returns & Exchanges
At VicOffRoad, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unwashed fashion apparel. If your items don't fit your lifestyle, we make the exchange and refund process simple and transparent.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing